Welfare rights and advocacy services, and wider financial advice and income maximisation services, are commonly person-centred and offer brilliant advice and support to claimants.
If you work or volunteer in such a service, you maybe aware your service could do more to be inclusive to LGBT+ people, and this is to be encouraged. It is very easy to think that whether a client is lesbian, gay, bisexual or trans “doesn’t matter” – you are just helping someone claim the benefits to which they are entitled.
Our research shows how it does matter. If you would like to know more, you can read our policy summary.
Please reach out using our contact form if you are interested in training for staff and volunteers.
Equality Impact Assessments
Many organisations do a lot of work to maximise impacts, or alleviate poverty, often working closely with people receiving social security benefits.
If you are from such an organisation, under the provisions of the Equality Act 2010, you should be using Equality Impact Assessments to understand how your policies might affect different groups.
Sexual orientation and gender identity are two groups who are often overlooked in Assessments. We have used the findings of this project to produce a short guide for people completing Equality Impact Assessments to fill this gap.
Download guide to completing Equality Impact Assessments.
If you use the guide and find it useful, please do let us know using the contact form.